Privacy Policy

1. Introduction

BidPilot ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Employee number, base, equipment, seat, hire date, and other career details you choose to provide
• Bid Data: PBS bids you create and save using the Service
• Communications: Messages you send to our AI assistants and support inquiries

Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

Seniority Data

We collect and process publicly available seniority list data to provide career tracking features. This data is used in aggregate to calculate movement patterns and projections.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Personalize your experience and deliver relevant features
• Process transactions and manage your subscription
• Respond to your comments, questions, and support requests
• Send administrative information, updates, and security alerts
• Analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. AI-Powered Features

Our Service uses artificial intelligence to provide bid building assistance and contract information. When you use these features:

• Your messages are processed by our AI systems to generate responses
• We may use anonymized interactions to improve our AI models
• We do not sell your conversations to third parties
• Conversations may be reviewed for quality assurance and to prevent misuse

5. Information Sharing

We do not sell your personal information. We may share information in these circumstances:

• Service Providers: With vendors who assist in operating the Service (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, or safety of BidPilot, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: With your explicit consent for any other purpose

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion for legal compliance, dispute resolution, and enforcement of our agreements. You may request deletion of your data by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@bidpilot.app.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.

10. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect functionality.

11. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use after changes constitutes acceptance of the modified policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@bidpilot.app